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Quality Assurance

In choosing a pharmacy, there are a number of different factors that can go into the decision.  However outside of personal preferences, there are a few consistent factors that any pharmacy you choose should possess.

Knowledge
There should always be a pharmacist, as well as a staff of technicians and/or office personnel available to assist you and discuss any prescriptions concerns you might have.
    
Equipment
Proper equipment maintenance is a crucial part of the everyday function of any pharmacy. It is essential that all equipment be sanitary and calibrated, so that your prescription can be compounded correctly.  Properly functioning equipment is also a requirement of the North Carolina Board of Pharmacy and is included in their regulations for pharmacies.
    
Standard Operating Procedure
Along with properly calibrated equipment, every pharmacy work area should be self-contained and frequently cleaned.  Anytime chemicals are compounded, it is imperative that the compounding be conducted in a hygienic environment so that nothing is added that could contaminate the compound and lessen its effectiveness. These procedures are in place to ensure the safety of the compounder, the patient, as well as the environment.
    
Counseling
If there are any questions or concerns that you might have about your prescription, counseling should always be available to you on a one-to-one basis.  If you believe there could be a problem with your medicine, it is important to alert your pharmacist to these problems so that the correct steps may be taken to ensure your health and happiness. 

At Chapel Hill Compounding, we are affiliated with well-known organizations within pharmaceutical compounding that provides us with USP grade ingredients, and also has full-time formulators on staff that we work with to solve problems.  We have very stringent standard operating procedures that all compounding pharmacies must follow to meet our individual Board of Pharmacy standards, as well as United States Pharmacopeia standards.

We feel that there is a big difference in the quality of a preparation made by a compounding pharmacy versus a standard community pharmacy.  To ensure the quality of our preparations, we send many of our compounds to an independent lab for quantitative tests, such as potency testing. We have also undergone special training to ensure that we are meeting quality assurance protocols and rigorous standards regarding our equipment, chemicals, and staff.  In meeting all of these conditions we strive to provide the highest quality preparations.